Stay Informed with Alertable
"Alertable" is the District’s primary municipal notification system, keeping you informed about timely and relevant community updates for municipal projects, public input opportunities, road maintenance and waste management, permits and bylaw information, seasonal reminders (e.g. FireSmart information) and more.
How to Sign-up
Anyone can sign-up! You can choose to receive notifications by mobile app, text, email, or phone.
OPTION 1: DOWNLOAD THE APP
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Follow the in-app instructions for set-up, including choosing your community, notification preferences, and sounds. For example, search for "Missinipe", "Potato Lake", "Eagle Point", etc. If your community does not show up, please email [email protected].
Important app set-up note:
When you first download the app, the app is set by default to send notifications from multiple sources, including weather alerts from Environment Canada - this can be overwhelming. To set the app to only receive notifications from the District, go to Settings>Types and disable all notification types, except those listed under the "Other" category (the Other category is District notifications).
Important app set-up note:
When you first download the app, the app is set by default to send notifications from multiple sources, including weather alerts from Environment Canada - this can be overwhelming. To set the app to only receive notifications from the District, go to Settings>Types and disable all notification types, except those listed under the "Other" category (the Other category is District notifications).
OPTION 2: SIGN-UP FOR TEXT, EMAIL OR PHONE CALL NOTIFICATIONS
Click here to sign up.
When prompted to add your location, search for your specific community, e.g. "Missinipe", "Potato Lake", "Eagle Point", etc. If your community does not show up, please email [email protected].
After signing-up, you will receive an automatic "successful" message within a few minutes.
When prompted to add your location, search for your specific community, e.g. "Missinipe", "Potato Lake", "Eagle Point", etc. If your community does not show up, please email [email protected].
After signing-up, you will receive an automatic "successful" message within a few minutes.
OPTION 3: APP INTEGRATIONS
Alertable is also available as an app in Microsoft Teams and Slack.
Frequently Asked Questions
1. WHAT TYPES OF NOTIFICATIONS WILL NMS SEND THROUGH ALERTABLE?
Northern Municipal Services (NMS) will use Alertable to share a range of timely and relevant updates for municipal-specific topics, such as:
NMS recognizes the importance of balancing timely communication with respect for your time. Whenever possible, updates are planned and combined to reduce notification fatigue, while still ensuring you receive important community information.
NMS does not use Alertable to notify residents of:
Residents can consider using a community WhatsApp group to keep up to date on the types of community updates listed above.
Northern Municipal Services (NMS) will use Alertable to share a range of timely and relevant updates for municipal-specific topics, such as:
- Community evacuation
- Precautionary Drinking Water Advisory
- Road maintenance and waste management updates
- Municipal project announcements
- Public input opportunities
- Permit and bylaw information
- Seasonal reminders (e.g. FireSmart information, how to prepare incase of an evacuation or emergency)
NMS recognizes the importance of balancing timely communication with respect for your time. Whenever possible, updates are planned and combined to reduce notification fatigue, while still ensuring you receive important community information.
NMS does not use Alertable to notify residents of:
- Fire bans: The Saskatchewan Public Safety Agency (SPSA) issues, updates and rescinds fire bans for the District, including for northern settlements, resort subdivisions, and other subdivisions, individual properties and leases. Visit the SPSA website to view the fire ban static map or interactive map. SPSA also provides fire ban updates on their facebook page and news releases.
- Wildfire status updates (area, not/contained, resources deployed, etc.): refer to SPSA's daily wildfire update or wildfire maps.
- Fire restrictions in Provincial Parks and Recreation Sites: refer to SaskParks webpage for current fire restrictions.
- Provincial highway updates (e.g. road accidents and closures): refer to the Highway Hotline
- Power outages: refer to the SaskPower outages webpage or app.
- SaskTel outages: visit the SaskTel outages webpage for current outages or choose to receive "Telephone" notifications in the Alertable or SaskAlert app.
- Nuisance or aggressive wildlife in the community: call the TIP line 1-800-667-7561 or report it online (more info here.). Call 911 if wildlife is an immediate threat to human safety.
- Community events not organized by NMS (e.g. Canada Day/community day celebrations)
- Boating/ATV/snowmobile accidents: call 911.
- Weather alerts: there are lots of options here - you can choose to receive weather notifications from Environment Canada in the Alertable, SaskAlert or Environment Canada app or the Weather Network app.
Residents can consider using a community WhatsApp group to keep up to date on the types of community updates listed above.
2. DO I NEED TO SIGN-UP TO RECEIVE CRITICAL PUBLIC SAFETY ALERTS?
At a minimum, critical public safety alerts for any municipality are pushed to all compatible mobile phones by the national Alert Ready system, no SaskAlert or Alertable app download required. Critical alerts include (but not limited to): community evacuations, flash floods, or active shooters.
What is a critical alert? A critical alert is where there is an immediate or potential threat to health, life, property and/or the environment - an emergency, such as a wildfire evacuation, flash flood, or active shooter.
Downloading SaskAlert or Alertable is not required to receive critical alerts on your cell phone.
What is a non-critical alert? A non-critical alert is where a situation causes trouble or difficulty, is annoying and usually makes you go out of your way to accomplish a task - an inconvenience, such as a fire ban or thunderstorm.
Downloading Alertable or SaskAlert provide options to stay up to date on non-critical alerts issued by various agencies.
At a minimum, critical public safety alerts for any municipality are pushed to all compatible mobile phones by the national Alert Ready system, no SaskAlert or Alertable app download required. Critical alerts include (but not limited to): community evacuations, flash floods, or active shooters.
What is a critical alert? A critical alert is where there is an immediate or potential threat to health, life, property and/or the environment - an emergency, such as a wildfire evacuation, flash flood, or active shooter.
Downloading SaskAlert or Alertable is not required to receive critical alerts on your cell phone.
What is a non-critical alert? A non-critical alert is where a situation causes trouble or difficulty, is annoying and usually makes you go out of your way to accomplish a task - an inconvenience, such as a fire ban or thunderstorm.
Downloading Alertable or SaskAlert provide options to stay up to date on non-critical alerts issued by various agencies.
3. ALERTABLE LOOKS A LOT LIKE SASKALERT, WHAT'S THE DIFFERENCE?
Alertable and SaskAlert look and function the same because both notification systems are built and supported by the same Canadian company, PEASI.
Alertable and SaskAlert look and function the same because both notification systems are built and supported by the same Canadian company, PEASI.
4. DO I NEED TO HAVE BOTH APPS (SASKALERT & ALERTABLE) ON MY PHONE?
No. To reduce app overload, residents can choose to receive District notifications and alerts from other agencies through Alertable only. This means you can rely on Alertable as your sole alert app to receive national, provincial and municipal alerts all in one app... although you might experience notification overload from other agencies with this approach.
To set the app to only receive notifications from the District, go to Settings>Types and disable all notification types, except those listed under the "Other" category (the Other category is District notifications).
No. To reduce app overload, residents can choose to receive District notifications and alerts from other agencies through Alertable only. This means you can rely on Alertable as your sole alert app to receive national, provincial and municipal alerts all in one app... although you might experience notification overload from other agencies with this approach.
To set the app to only receive notifications from the District, go to Settings>Types and disable all notification types, except those listed under the "Other" category (the Other category is District notifications).
5. WHY AM I GETTING WEATHER ALERTS IN THE APP? HOW DO I ADJUST THE TYPES OF NOTIFICATIONS I RECEIVE?
Important app set-up note: When you first download the app, the app is set by default to send notifications from multiple sources, including weather alerts from Environment Canada - this can be overwhelming. To set the app to only receive notifications from the District, go to Settings>Types and disable all notification types, except those listed under the "Other" category (the Other category is District notifications).
Important app set-up note: When you first download the app, the app is set by default to send notifications from multiple sources, including weather alerts from Environment Canada - this can be overwhelming. To set the app to only receive notifications from the District, go to Settings>Types and disable all notification types, except those listed under the "Other" category (the Other category is District notifications).
6. CAN NOTIFICATIONS BE SENT TO MY EMAIL/TEXT/PHONE ONLY, WITOUT THE APP?
Yes. Click here to sign up for email/text/phone call notifications from the District.
Yes. Click here to sign up for email/text/phone call notifications from the District.
7. CAN I VIEW DISTRCT NOTIFICATIONS WITHOUT SIGNING-UP FOR ANYTHING?
Yes. Whether you choose to receive notifications or not, you can still stay up to date on your own time - notifications issued by NMS are available on the District Notices webpage 24/7.
Yes. Whether you choose to receive notifications or not, you can still stay up to date on your own time - notifications issued by NMS are available on the District Notices webpage 24/7.
8.DOES NORTHERN MUNICIPAL SERVICES COLLECT MY REGISTRATION INFORMATION?
No. Individual/personal information is not collected, stored or viewed by Northern Municipal Services.
No. Individual/personal information is not collected, stored or viewed by Northern Municipal Services.
9. CAN MY COMMUNITY GROUP/ASSOCIATION SIGN-UP WITH ALERTABLE?
Yes! Any individual or group email can sign-up with Alertable.
Yes! Any individual or group email can sign-up with Alertable.
10. MY ELDERLY PARENT DOES NOT HAVE EMAIL OR A PHONE, HOW CAN THEY GET NOTIFICATIONS?
We realize that not 100% of residents have access to email or a phone. There are a few alternative support options in this case:
We realize that not 100% of residents have access to email or a phone. There are a few alternative support options in this case:
- Family members can sign-up to receive notifications for the community their parent lives in. Family members do not have to live in the same community as their parent to receive notifications.
- "It takes a village to care for its elders". Thank you for keeping your neighbours up to date on community notifications that they may be interested in.
11. IS THERE A SIGN-UP POSTER THAT I CAN PUT UP IN MY COMMUNITY?
Yes, click here to download a PDF poster. Thank you for sharing!
Yes, click here to download a PDF poster. Thank you for sharing!
12. HOW DO I UPDATE MY EMAIL/PHONE INFORMATION & SUBSCRIPTION PREFERENCES?
Need to update your email/phone info with Alertable or change subscription preferences?
1. Click here to access the Sign-up page
2. Click "Already Subscribed"
3. Follow the prompts to update your communication preferences.
Click here and here for detailed videos on how to update your contact information, add additional contact info, and change your subscription preferences.
Need to update your email/phone info with Alertable or change subscription preferences?
1. Click here to access the Sign-up page
2. Click "Already Subscribed"
3. Follow the prompts to update your communication preferences.
Click here and here for detailed videos on how to update your contact information, add additional contact info, and change your subscription preferences.
13. HOW DO I UNSUBSCRIBE FROM EMAIL/TEXT/PHONE NOTIFICATIONS?
To unsubscribe from notifications:
1. Click here to access the Sign-up page.
2. Select “Already Subscribed” and enter your email or phone number and click "Sign In".
3. Enter the Access Code that will be sent to your phone number.
4. Select “Close Account” and confirm that you no longer want to receive notifications.
To unsubscribe from notifications:
1. Click here to access the Sign-up page.
2. Select “Already Subscribed” and enter your email or phone number and click "Sign In".
3. Enter the Access Code that will be sent to your phone number.
4. Select “Close Account” and confirm that you no longer want to receive notifications.
Feedback Welcome
As we get started with Alertable, there might be a few hiccups during the initial roll out, so we encourage you to send us your feedback at [email protected]. Your feedback will help us update the FAQs and make Alertable as effective as possible for residents.
I Need Help
For technical assistance, please visit the Alertable FAQ page or contact Alertable Customer Support (or ask a teenager).
